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Buying a Vacuum Cleaner
If you're in the market to purchase a new vacuum cleaner system, you already know how hard it is to make a valid comparison between the many models offered. So many claims to verify, with each manufacture claiming that their vacuum has more suction power, is lighter, more reliable or has a better filtration system. Many cite various testing procedures or laboratories to back-up their claims of a superior product.
Many people make the assumption that if they pay more for a vacuum cleaner, they really don't need to worry about taking the time compare features. Basically, they depend on the 'you get for what you pay for' belief. Unfortunately that may not be the case at all. So how do you make intelligent and accurate comparisons that will insure you're getting the best vacuum you need for your money?
One way you can make fairly good comparison is with product reviews like those found on Amazon.com and many other online consumer websites. Most of these reviews consist of a five star rating system with one star being a product with real problems and 5 stars being the best product. In addition the person rating the vacuum cleaner will provide a written comment as to why they like the product or do not like it. It's important to make notes as to why they like it and what features they liked or had problems with. You may note that in some cases, about half or more of the reviews are negative in nature, as people who do have problems appear to be more motivated to write a review. Never the less, the information within all reviews will provide you valuable decision guidance you can use.
However, you will also find that sometimes there are reviews that are too good to be true. These are obviously shill reviews that are placed in product reviews by manufactures representatives in order to boost the reputation of their products. These reviews are generally easy to spot and should be viewed with some degree of skepticism at best. If the review sounds a lot like the manufacturer's online brochure, then your suspicions are probably justified.
One indicator that you can use with some degree of reliability when making comparisons is the comments on customer service. If you see a lot of comments about the lack of customer service in the form of lack or the slow response to inquiries, not living up to the warranty, having to replace already replaced components or parts, these are dire signs of a poorly manufactured vacuum cleaner. If you look at even the most expensive lines, you'll find some high end brands have poor customer service reputations. Again you probably should pass on these models and manufacturers.
Another good resource of comparison information is a good local vacuum cleaner store and repair facility. These people will often tell you what works and what doesn't, in terms of reliability. In addition they will have the scoop on the so called exclusive ones that are sold door to door. You might find that these 'sell in your home companies' have poor customer service after the sale. Vacuum repair shops will also know what units do a good job of cleaning, due to the direct feedback of their customers. A stop at a couple of these stores will give you insight on what products you should consider purchasing. Remember, spending the time to do a good job researching will make comparisons less painful and much more accurate.
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